@font-face{font-family:"Inter";src:url(./fonts/inter-400.woff) format("woff");font-weight:400;font-style:normal;font-display:swap}
@font-face{font-family:"Inter";src:url(./fonts/inter-600.woff) format("woff");font-weight:600;font-style:normal;font-display:swap}
@font-face{font-family:"Inter Display";src:url(./fonts/inter-display-700.woff) format("woff");font-weight:700;font-style:normal;font-display:swap}
:root{color-scheme:dark;--bg:#0c0b1d;--sidebar:#0f0e21;--surface:#151429;--surface2:#1a1930;--surface3:#22213a;--line:#2a2944;--text:#f4f3ff;--muted:#a09fb9;--faint:#777690;--purple:#a78bfa;--purple-strong:#8b5cf6;--purple-wash:rgba(139,92,246,.14);--blue:#7cafff;--green:#63d7a2;--amber:#f4c36b;--red:#ff858e;--logo-d:block;--logo-l:none;--shadow:0 22px 80px rgba(0,0,0,.35)}
:root[data-theme="light"]{color-scheme:light;--bg:#f6f5fc;--sidebar:#fff;--surface:#fff;--surface2:#f8f7fd;--surface3:#efedf8;--line:#e6e3f1;--text:#1d1b35;--muted:#706e89;--faint:#9290a8;--purple:#7c3aed;--purple-strong:#7c3aed;--purple-wash:rgba(124,58,237,.09);--blue:#2864c5;--green:#17865c;--amber:#ad7200;--red:#cf3342;--logo-d:none;--logo-l:block;--shadow:0 22px 80px rgba(39,28,82,.14)}
@media (prefers-color-scheme:light){:root:not([data-theme="dark"]){color-scheme:light;--bg:#f6f5fc;--sidebar:#fff;--surface:#fff;--surface2:#f8f7fd;--surface3:#efedf8;--line:#e6e3f1;--text:#1d1b35;--muted:#706e89;--faint:#9290a8;--purple:#7c3aed;--purple-strong:#7c3aed;--purple-wash:rgba(124,58,237,.09);--blue:#2864c5;--green:#17865c;--amber:#ad7200;--red:#cf3342;--logo-d:none;--logo-l:block;--shadow:0 22px 80px rgba(39,28,82,.14)}}
*{box-sizing:border-box}html{min-width:320px;scroll-behavior:smooth}body{margin:0;background:var(--bg);color:var(--text);font:14px/1.5 "Inter",system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;transition:background .2s,color .2s}button,input,textarea,select{font:inherit}button{cursor:pointer}button:focus-visible,a:focus-visible,input:focus-visible,textarea:focus-visible,select:focus-visible{outline:2px solid var(--purple);outline-offset:3px}a{color:inherit;text-decoration:none}.app-shell{min-height:100vh}.sidebar{width:252px;position:fixed;inset:0 auto 0 0;background:var(--sidebar);border-right:1px solid var(--line);padding:27px 17px 16px;display:flex;flex-direction:column;z-index:20}.brand{display:flex;flex-direction:column;align-items:flex-start;gap:7px;padding:0 9px 32px}.brand svg{height:36px;width:auto;display:block}.brand .logo-d{display:var(--logo-d)}.brand .logo-l{display:var(--logo-l)}.brand small{font-size:9px;letter-spacing:1.65px;color:var(--muted);padding-left:2px}.brand-mark{display:flex;align-items:center;justify-content:center;width:42px;height:42px;border-radius:13px;background:linear-gradient(145deg,#a78bfa,#7048e8);color:#fff;font-weight:800;font-size:14px;letter-spacing:-1px;box-shadow:0 8px 24px #8255ed44}.brand-mark span{font-size:9px;align-self:flex-end;margin-bottom:10px;margin-left:1px;letter-spacing:-.5px}.brand-copy{display:flex;flex-direction:column;line-height:1.2}.brand-copy strong{font-size:16px;letter-spacing:-.5px}.brand-copy small{font-size:9px;letter-spacing:1.65px;color:var(--muted);margin-top:5px}.workspace-label,.eyebrow,.table-label{font-size:10px;letter-spacing:1.65px;font-weight:750;color:var(--faint)}.workspace-label{padding:0 11px 12px}.nav{display:grid;gap:5px}.nav-link{border:0;background:transparent;color:var(--muted);width:100%;display:flex;align-items:center;gap:12px;text-align:left;padding:11px 12px;border-radius:9px;font-size:13px;transition:.15s}.nav-link:hover{background:var(--surface2);color:var(--text)}.nav-link.active{background:var(--purple-wash);color:var(--purple);font-weight:650}.nav-icon{width:18px;font-size:17px;text-align:center}.nav-count{margin-left:auto;background:var(--surface3);color:var(--muted);border-radius:6px;padding:1px 7px;font-size:11px}.soon{margin-left:auto;font-size:8px;letter-spacing:.4px;color:var(--faint);border:1px solid var(--line);border-radius:4px;padding:3px 4px}.sidebar-bottom{margin-top:auto}.help-card{margin:0 4px 17px;padding:16px 13px;background:linear-gradient(145deg,var(--surface2),var(--surface));border:1px solid var(--line);border-radius:13px}.help-icon{width:28px;height:28px;border-radius:8px;display:grid;place-items:center;color:var(--purple);background:var(--purple-wash);margin-bottom:11px}.help-card strong{font-size:12px}.help-card p{font-size:11px;color:var(--muted);line-height:1.6;margin:5px 0 13px}.button{display:inline-flex;align-items:center;justify-content:center;gap:8px;border-radius:8px;padding:10px 15px;border:1px solid transparent;font-size:12px;font-weight:650;transition:transform .15s,background .15s,border .15s;white-space:nowrap}.button:hover{transform:translateY(-1px)}.button-primary{background:linear-gradient(120deg,#9b7af7,#8052e8);color:#fff;box-shadow:0 5px 18px #8255ed26}.button-primary:hover{background:linear-gradient(120deg,#a78bfa,#8b5cf6)}.button-secondary{background:var(--surface2);border-color:var(--line);color:var(--text)}.button-secondary:hover{border-color:var(--purple)}.button-small{font-size:10px;padding:8px 10px;width:100%;justify-content:space-between}.user-mini{border-top:1px solid var(--line);margin-top:15px;padding:16px 3px 0;display:flex;align-items:center;gap:9px}.avatar,.top-avatar{display:grid;place-items:center;flex:none;width:34px;height:34px;border-radius:50%;background:linear-gradient(145deg,#c4b5fd,#7c3aed);color:#fff;font-size:10px;font-weight:750}.user-mini-copy{display:flex;flex-direction:column;min-width:0}.user-mini-copy strong{font-size:11px;white-space:nowrap}.user-mini-copy small{font-size:10px;color:var(--muted);margin-top:2px}.icon-button{width:34px;height:34px;border-radius:9px;border:1px solid transparent;background:transparent;color:var(--muted);display:grid;place-items:center;font-size:17px}.icon-button:hover{background:var(--surface2);border-color:var(--line);color:var(--text)}.user-mini .icon-button{margin-left:auto}.main{margin-left:252px;min-height:100vh;display:flex;flex-direction:column}.topbar{height:72px;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;padding:0 42px;background:color-mix(in srgb,var(--bg) 92%,transparent);position:sticky;top:0;z-index:10;backdrop-filter:blur(18px)}.breadcrumb{display:flex;align-items:center;gap:11px;color:var(--muted);font-size:12px}.breadcrumb strong{font-weight:600;color:var(--text)}.crumb-slash{color:var(--faint)}.top-actions{display:flex;align-items:center;gap:14px}.secure-label{font-size:10px;color:var(--muted);display:flex;align-items:center;gap:7px;padding-right:8px}.secure-dot,.footer-dot{width:6px;height:6px;border-radius:50%;background:var(--green);box-shadow:0 0 10px color-mix(in srgb,var(--green) 50%,transparent)}.theme-toggle{font-size:19px}.notification-button{position:relative;font-size:18px}.notification-button i{position:absolute;width:5px;height:5px;border-radius:50%;background:var(--purple);right:6px;top:6px}.top-avatar{width:31px;height:31px}.mobile-menu{display:none}.content{width:100%;max-width:1450px;padding:38px 42px 40px;margin:0 auto;flex:1}.view{display:none;animation:fadeIn .2s ease}.view.active{display:block}@keyframes fadeIn{from{opacity:.3;transform:translateY(3px)}to{opacity:1;transform:none}}.welcome-row,.page-header-row{display:flex;justify-content:space-between;align-items:flex-end;gap:24px;margin-bottom:27px}.eyebrow{display:flex;align-items:center;gap:8px;color:var(--purple);font-size:9px;margin-bottom:12px}.eyebrow-line{width:17px;height:1px;background:var(--purple)}h1,h2,h3,p{margin-top:0}h1{font:700 29px/1.25 "Inter Display","Inter",system-ui,sans-serif;letter-spacing:-1.1px;margin-bottom:8px}.wave{font-size:19px;color:var(--purple)}.page-subtitle{font-size:12px;color:var(--muted);margin-bottom:0}.plus{font-size:16px;font-weight:400}.status-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:15px;margin-bottom:35px}.stat-card{border:1px solid var(--line);border-radius:12px;padding:18px 18px 15px;background:var(--surface);min-width:0}.stat-top{display:flex;justify-content:space-between;align-items:center;color:var(--muted);font-size:11px;gap:6px}.stat-icon{display:grid;place-items:center;width:28px;height:28px;border-radius:8px;font-size:14px;flex:none}.stat-icon.purple,.panel-icon.purple{background:var(--purple-wash);color:var(--purple)}.stat-icon.blue{background:rgba(72,144,255,.12);color:var(--blue)}.stat-icon.amber{background:rgba(244,195,107,.12);color:var(--amber)}.stat-icon.green{background:rgba(99,215,162,.12);color:var(--green)}.stat-number{font-size:29px;font-weight:700;letter-spacing:-1px;margin:9px 0 7px}.stat-foot{display:flex;align-items:center;gap:7px;font-size:10px;color:var(--faint)}.stat-dot{width:6px;height:6px;border-radius:50%}.purple-dot{background:var(--purple)}.blue-dot{background:var(--blue)}.amber-dot{background:var(--amber)}.green-dot{background:var(--green)}.section-heading{display:flex;justify-content:space-between;align-items:flex-end;margin-bottom:14px}.section-heading h2{font-size:16px;letter-spacing:-.35px;margin-bottom:4px}.section-heading p{font-size:11px;color:var(--muted);margin-bottom:0}.text-button{border:0;background:transparent;color:var(--purple);font-size:11px;font-weight:650;padding:6px 0}.text-button:hover{color:var(--text)}.text-button span{margin-left:5px}.panel{border:1px solid var(--line);background:var(--surface);border-radius:12px;overflow:hidden}.table-toolbar{display:flex;justify-content:space-between;align-items:center;padding:17px 19px;border-bottom:1px solid var(--line)}.table-label{font-size:9px}.tiny-count{background:var(--surface3);padding:2px 7px;border-radius:5px;color:var(--muted);margin-left:7px;font-size:10px}.filter-button{border:1px solid var(--line);border-radius:7px;background:var(--surface2);color:var(--muted);font-size:10px;padding:7px 9px;display:flex;align-items:center;gap:8px}.filter-button:hover{border-color:var(--purple)}.ticket-table-wrap{overflow-x:auto}.ticket-table{width:100%;border-collapse:collapse;text-align:left;white-space:nowrap}.ticket-table th{font-size:9px;text-transform:uppercase;letter-spacing:.8px;color:var(--faint);font-weight:650;padding:12px 18px;background:var(--surface2)}.ticket-table td{font-size:11px;padding:14px 18px;border-top:1px solid var(--line);color:var(--muted)}.ticket-table tbody tr{cursor:pointer;transition:background .12s}.ticket-table tbody tr:hover{background:var(--surface2)}.ticket-table td:first-child{color:var(--purple);font-weight:650}.subject-cell{color:var(--text)!important;font-weight:550;max-width:260px;overflow:hidden;text-overflow:ellipsis}.ticket-id{display:block;color:var(--faint);font-size:9px;font-weight:500;margin-top:3px}.status-pill,.priority-pill{display:inline-flex;align-items:center;gap:6px;padding:4px 8px;border-radius:5px;font-size:9px;font-weight:650}.status-pill:before{content:"";width:5px;height:5px;border-radius:50%;background:currentColor}.status-open{color:var(--purple);background:var(--purple-wash)}.status-progress{color:var(--blue);background:rgba(72,144,255,.12)}.status-waiting{color:var(--amber);background:rgba(244,195,107,.12)}.status-resolved{color:var(--green);background:rgba(99,215,162,.12)}.priority-pill{background:var(--surface3);color:var(--muted)}.priority-high{color:var(--red);background:rgba(255,112,125,.1)}.priority-normal{color:var(--blue);background:rgba(72,144,255,.1)}.priority-low{color:var(--muted)}.row-arrow{color:var(--faint);font-size:15px}.panel-footer{display:flex;align-items:center;justify-content:space-between;padding:12px 19px;border-top:1px solid var(--line);font-size:10px;color:var(--faint)}.bottom-grid{display:grid;grid-template-columns:1.1fr .9fr;gap:17px;margin-top:21px}.service-panel,.response-panel{padding:20px}.panel-title-row{display:flex;gap:12px;align-items:center;margin-bottom:15px}.panel-icon{width:35px;height:35px;border-radius:10px;display:grid;place-items:center;flex:none}.panel-title-row h3,.response-panel h3{font-size:13px;margin-bottom:4px}.panel-title-row p{font-size:10px;color:var(--muted);margin:0}.service-options{display:grid;gap:6px}.service-option{display:flex;align-items:center;gap:11px;text-align:left;border:1px solid transparent;background:var(--surface2);border-radius:8px;padding:10px;color:var(--text)}.service-option:hover{border-color:var(--purple);background:var(--purple-wash)}.service-symbol{width:29px;height:29px;display:grid;place-items:center;border-radius:7px;background:var(--surface3);color:var(--purple);font-size:14px}.service-option>span:nth-child(2){display:grid;gap:2px}.service-option strong{font-size:10px}.service-option small{font-size:9px;color:var(--muted)}.option-arrow{margin-left:auto;color:var(--faint)}.response-panel{position:relative;overflow:hidden;background:linear-gradient(135deg,var(--surface),var(--surface2))}.response-orb{position:absolute;right:19px;top:18px;width:48px;height:48px;border-radius:50%;display:grid;place-items:center;color:#fff;font-size:19px;background:radial-gradient(circle at 35% 25%,#c4b5fd,#7950e9 70%);box-shadow:0 0 45px #8255ed40}.response-panel .eyebrow{margin-top:4px}.response-panel h3{font-size:18px;line-height:1.4;letter-spacing:-.4px;margin:10px 0}.response-panel h3 span{color:var(--purple)}.response-panel p{font-size:10px;line-height:1.8;color:var(--muted);max-width:330px;margin-bottom:12px}.footer{border-top:1px solid var(--line);padding:17px 42px;display:flex;justify-content:space-between;gap:12px;font-size:9px;color:var(--faint)}.footer>span:nth-child(2){display:flex;align-items:center;gap:7px}.footer-dot{width:5px;height:5px}.footer-sep{padding:0 5px}.page-header-row{align-items:center;margin-bottom:27px}.page-header-row h1{margin-bottom:7px}.full-ticket-panel{min-height:250px}.list-controls{display:flex;gap:10px;padding:16px;border-bottom:1px solid var(--line)}.search-box{display:flex;align-items:center;gap:8px;flex:1;max-width:450px;border:1px solid var(--line);border-radius:8px;padding:0 10px;background:var(--surface2);color:var(--faint)}.search-box input{width:100%;border:0;outline:none;background:transparent;color:var(--text);font-size:11px;padding:10px 0}.list-controls select,.field select{appearance:auto;border:1px solid var(--line);background:var(--surface2);color:var(--text);border-radius:8px;padding:9px 11px;font-size:11px;min-width:135px}.empty-state{text-align:center;padding:55px 20px;color:var(--muted)}.empty-state>div{font-size:28px;color:var(--purple);margin-bottom:7px}.empty-state strong{color:var(--text);font-size:13px}.empty-state p{font-size:11px}.hidden{display:none!important}.prototype-note{font-size:10px;color:var(--faint);margin:13px 2px}.notice-card{display:flex;gap:17px;padding:25px;background:var(--surface);border:1px solid var(--line);border-radius:12px;max-width:720px}.notice-icon{width:42px;height:42px;display:grid;place-items:center;border-radius:12px;background:var(--purple-wash);color:var(--purple);font-size:19px;flex:none}.notice-card strong{font-size:14px}.notice-card p{font-size:12px;color:var(--muted);line-height:1.8;max-width:570px;margin:7px 0 16px}.settings-grid{display:grid;grid-template-columns:1fr 1fr;gap:18px;max-width:1000px}.settings-panel,.security-panel{padding:22px}.settings-heading{display:flex;align-items:center;gap:13px;padding-bottom:21px;border-bottom:1px solid var(--line);margin-bottom:20px}.avatar-large{width:48px;height:48px;font-size:13px}.settings-heading h3,.security-heading h3{font-size:14px;margin:0 0 3px}.settings-heading p,.security-heading p{font-size:10px;color:var(--muted);margin:0 0 6px}.role-pill{font-size:9px;border-radius:4px;background:var(--purple-wash);color:var(--purple);padding:3px 6px}.field{display:grid;gap:7px;margin-bottom:15px}.field label{font-size:11px;color:var(--muted);font-weight:600}.field label span{color:var(--red)}.field input,.field textarea{width:100%;border:1px solid var(--line);background:var(--surface2);color:var(--text);border-radius:8px;padding:11px 12px;outline:none;font-size:12px;resize:vertical}.field input:focus,.field textarea:focus,.field select:focus{border-color:var(--purple)}.form-hint{font-size:10px;color:var(--faint);margin:10px 0 0}.security-heading{display:flex;align-items:center;gap:12px;padding-bottom:18px;border-bottom:1px solid var(--line);margin-bottom:6px}.security-row{display:flex;gap:10px;padding:15px 0;border-bottom:1px solid var(--line)}.security-check{display:grid;place-items:center;width:22px;height:22px;border-radius:50%;background:rgba(99,215,162,.12);color:var(--green);font-size:11px;flex:none}.security-row strong{font-size:11px}.security-row p{font-size:10px;color:var(--muted);line-height:1.6;margin:4px 0 0}.security-warning{font-size:10px;line-height:1.7;color:var(--amber);padding:12px;background:rgba(244,195,107,.08);border:1px solid rgba(244,195,107,.15);border-radius:8px;margin-top:17px}.modal-backdrop{position:fixed;inset:0;z-index:50;background:rgba(5,4,18,.72);backdrop-filter:blur(8px);display:grid;place-items:center;padding:20px;overflow:auto}.modal{width:min(100%,610px);max-height:calc(100vh - 40px);overflow:auto;background:var(--surface);border:1px solid var(--line);border-radius:16px;box-shadow:var(--shadow);padding:25px}.modal-head{display:flex;justify-content:space-between;gap:20px;margin-bottom:22px}.modal-head h2{font-size:22px;letter-spacing:-.7px;margin:0 0 5px}.modal-head p{font-size:11px;color:var(--muted);margin:0}.close-modal{font-size:24px}.form-row{display:grid;grid-template-columns:1fr 1fr;gap:13px}.field-meta{display:flex;justify-content:space-between;gap:12px;font-size:9px;color:var(--faint)}.field-meta span:first-child{color:var(--amber)}.field select{width:100%;padding:11px 12px}.modal-note{display:flex;gap:8px;background:var(--purple-wash);color:var(--muted);padding:11px;border-radius:8px;font-size:10px;line-height:1.6}.modal-note span{color:var(--purple)}.modal-actions{display:flex;justify-content:flex-end;gap:9px;margin-top:22px}.detail-modal{width:min(100%,650px)}.detail-meta{display:flex;flex-wrap:wrap;gap:8px;margin-bottom:17px}.detail-description{padding:16px;background:var(--surface2);border:1px solid var(--line);border-radius:10px;font-size:12px;line-height:1.8;white-space:pre-wrap;color:var(--text)}.detail-info-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px;margin:16px 0}.detail-info{padding:12px;border:1px solid var(--line);border-radius:8px}.detail-info small{display:block;color:var(--faint);font-size:9px;margin-bottom:5px}.detail-info strong{font-size:11px}.timeline{margin-top:18px}.timeline h3{font-size:12px;margin-bottom:12px}.timeline-item{display:flex;gap:11px;padding:0 0 14px}.timeline-dot{width:9px;height:9px;border-radius:50%;background:var(--purple);margin-top:5px;flex:none;box-shadow:0 0 0 4px var(--purple-wash)}.timeline-item strong{font-size:10px}.timeline-item p{font-size:10px;color:var(--muted);margin:3px 0 0}.toast{position:fixed;right:25px;bottom:25px;z-index:70;display:flex;align-items:center;gap:10px;background:var(--surface);border:1px solid var(--line);border-radius:10px;padding:13px 16px;box-shadow:var(--shadow);font-size:12px}.toast-check{display:grid;place-items:center;width:22px;height:22px;border-radius:50%;background:rgba(99,215,162,.12);color:var(--green)}@media(max-width:1200px){.content{padding:30px 27px}.topbar{padding:0 27px}.sidebar{width:225px}.main{margin-left:225px}.status-grid{gap:10px}.stat-card{padding:15px}.bottom-grid{grid-template-columns:1fr}.response-panel{min-height:205px}}@media(max-width:900px){.sidebar{transform:translateX(-100%);transition:transform .2s;box-shadow:var(--shadow)}.sidebar.open{transform:translateX(0)}.main{margin-left:0}.mobile-menu{display:grid}.topbar{padding:0 20px}.content{padding:27px 20px}.footer{padding:16px 20px}.status-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.settings-grid{grid-template-columns:1fr}.secure-label{display:none}}@media(max-width:600px){.topbar{height:62px;padding:0 14px}.breadcrumb{font-size:10px;gap:7px}.top-actions{gap:5px}.content{padding:23px 14px}.welcome-row,.page-header-row{align-items:flex-start;flex-direction:column;gap:16px}.welcome-row .button,.page-header-row .button{align-self:stretch}.welcome-row h1,h1{font-size:25px}.status-grid{gap:9px}.stat-card{padding:13px}.stat-number{font-size:25px}.stat-top{font-size:10px}.stat-foot{font-size:9px}.section-heading{align-items:flex-start;gap:10px}.section-heading h2{font-size:15px}.section-heading .text-button{white-space:nowrap;font-size:10px}.ticket-table th,.ticket-table td{padding:12px 13px}.table-toolbar{padding:14px}.bottom-grid{gap:12px}.service-panel,.response-panel{padding:15px}.footer{flex-wrap:wrap;font-size:9px}.footer>span:nth-child(2){order:3;width:100%}.list-controls{flex-direction:column}.search-box{max-width:none;min-height:37px}.list-controls select{width:100%}.form-row{grid-template-columns:1fr;gap:0}.modal{padding:19px}.modal-head h2{font-size:20px}.modal-actions{flex-wrap:wrap}.modal-actions .button{flex:1}.secure-label{display:none}.notification-button{display:none}.response-orb{width:37px;height:37px;right:14px}.response-panel h3{font-size:17px}.panel-footer{gap:8px}.panel-footer .text-button{white-space:nowrap}.detail-info-grid{grid-template-columns:1fr 1fr}}@media(prefers-reduced-motion:reduce){*,*::before,*::after{scroll-behavior:auto!important;animation:none!important;transition:none!important}}
/* --- fase 2: echte API, beheer, inloggate --- */
[hidden]{display:none!important}
a.button,a.text-button,a.icon-button{text-decoration:none}
.gate{min-height:100vh;display:grid;place-items:center;padding:24px}
.gate-card{width:min(100%,460px);background:var(--surface);border:1px solid var(--line);border-radius:16px;padding:32px;box-shadow:var(--shadow);text-align:center}
.gate-card .brand{justify-content:center;align-items:center;padding:0 0 20px}
.gate-card h1{font-size:22px;letter-spacing:-.5px;margin:0 0 8px}
.gate-card p{color:var(--muted);font-size:13px;line-height:1.7;margin:0 0 18px}
.gate-actions{display:flex;flex-wrap:wrap;gap:9px;justify-content:center}
.field-static{border:1px solid var(--line);background:var(--surface2);border-radius:8px;padding:11px 12px;font-size:12px}
.form-error{color:var(--red);font-size:11px;margin:8px 0 0;padding:9px 11px;border:1px solid color-mix(in srgb,var(--red) 30%,transparent);border-radius:8px;background:color-mix(in srgb,var(--red) 8%,transparent)}
.comments{display:grid;gap:10px;margin-top:16px}
.comment{border:1px solid var(--line);border-radius:10px;padding:12px 14px;background:var(--surface2)}
.comment-admin{border-color:color-mix(in srgb,var(--purple) 45%,transparent);background:var(--purple-wash)}
.comment-head{display:flex;align-items:center;gap:8px;font-size:11px;margin-bottom:6px}
.comment-head strong{font-size:12px}
.comment-head span:last-child{margin-left:auto;color:var(--faint);font-size:10px}
.comment-body{font-size:12px;line-height:1.7;white-space:pre-wrap;color:var(--text)}
details.timeline{margin-top:16px}
details.timeline summary{cursor:pointer;font-size:12px;font-weight:650;color:var(--muted);margin-bottom:10px}
.reply-form{margin-top:18px;padding-top:16px;border-top:1px solid var(--line);display:grid;gap:8px}
.reply-form>label{font-size:11px;color:var(--muted);font-weight:600}
.reply-form textarea{width:100%;border:1px solid var(--line);background:var(--surface2);color:var(--text);border-radius:8px;padding:11px 12px;outline:none;font-size:12px;resize:vertical}
.reply-form textarea:focus{border-color:var(--purple)}
.reply-admin{display:flex;flex-wrap:wrap;align-items:center;gap:8px;font-size:11px;color:var(--muted)}
.reply-admin select{border:1px solid var(--line);background:var(--surface2);color:var(--text);border-radius:8px;padding:8px 10px;font-size:11px}
.reply-controls .modal-actions{margin-top:10px}
.customer-list{display:grid;gap:14px;max-width:900px}
.customer-card{padding:18px 20px}
.customer-head{display:flex;justify-content:space-between;align-items:flex-start;gap:12px;margin-bottom:10px}
.customer-head h3{font-size:14px;margin:0 0 3px}
.customer-head p{font-size:11px;color:var(--muted);margin:0}
.button-small-inline{font-size:11px;padding:8px 11px}
.user-list{list-style:none;margin:0;padding:0;display:grid;gap:4px}
.user-list li{display:flex;align-items:center;gap:10px;padding:8px 6px;border-top:1px solid var(--line);font-size:12px}
.user-list li div{display:grid;min-width:0}
.user-list li small{color:var(--muted);font-size:10px;overflow:hidden;text-overflow:ellipsis}
.user-list li .icon-button{margin-left:auto}
.avatar-small{width:28px;height:28px;font-size:9px}
.brand small{font-size:9px;letter-spacing:1.65px;color:var(--muted);padding-left:2px}